Privacy Policy of www.delta-cranes.com

→ General information on data collection and requirements

Information can be entered directly by you (such as in registration forms) or collected automatically while browsing the website through dedicated statistical systems.

Providing data for contact or registration forms is necessary to use the corresponding services of www.delta-cranes.com. Any refusal to provide them will make it impossible to complete registration or receive a response. Where some data are indicated as optional, you are free not to communicate them without affecting the general functioning of the website.

If you have questions about which information is strictly necessary, you can contact us at any time via the Data Controller's contact form.

→ How and where we process your personal data

Security Measures

We protect your data by adopting appropriate technical and organizational security measures, designed to prevent unauthorized access, disclosure, modification, or destruction of data.

Processing is carried out mainly using computer systems and electronic tools. In addition to the internal authorized personnel of DELTA CRANES S.r.l. (administrative, commercial, marketing, legal staff, or system administrators), in some cases, external parties we trust involved in the technical management of the website (such as hosting providers, communication agencies, or IT consultants) may have access to the data and are appointed as Data Processors. You can request the updated list of these parties by contacting us via our contact form.

Place of Processing and Data Transfers

The data are managed at the operational offices of DELTA CRANES S.r.l. and on the servers of the third-party services used. Some of these external services may transfer data outside the European Economic Area (e.g., United States or United Kingdom), always in compliance with standard contractual clauses and the guarantees provided by current legislation.

Retention Period

We retain information for the time strictly necessary to achieve the purposes for which it was collected (e.g., the execution of a contract or sending the newsletter) or based on deadlines and obligations imposed by law. At the end of this period, the data are deleted or made completely anonymous.

→ Communications and Newsletter

If you subscribe to our newsletter or if you enter your email following a registration or a purchase on the website, we will use your email address to send you updates, commercial information, or promotions related to the activities of DELTA CRANES S.r.l.

Processed data: email.

→ Analytics, Traffic Monitoring, and Script Management

We use these statistical tools to understand how people interact with the website, optimize our pages, and measure the general performance of web features.

→ Protection from Spam, Bots, and Attacks

We analyze web traffic on the website in real time in order to block spam messages, intrusion attempts, and automated malicious bot activities.

→ Personal Account Creation

By registering on our portal using the appropriate form, you allow us to identify you to grant you access to the reserved area and dedicated digital services. The data are stored securely solely for purposes related to your account.

Processed data: first name, last name, email address, encrypted password, Tax Code (Codice Fiscale), city, ZIP code, and country.

→ Page Optimization (A/B Testing)

We conduct internal tests to understand the visual impact of changes to the structure, graphics, or texts of our website, analyzing how the user experience varies.

→ Graphical Elements and External Fonts

This website calls style sheets and fonts hosted on third-party servers to ensure a consistent graphical interface and correct readability of texts.

Even if you do not directly interact with these elements, the servers of these external providers may record traffic data of the pages where they are displayed.

• Google Fonts (Google LLC): Digital font service.
• Font Awesome (Fonticons, Inc.): Icons and graphical styles integrated into pages.
• Fonts.com Web Fonts (Monotype Imaging Holdings Inc.): Professional web fonts.

Processed data: usage data related to loading the resource.

→ On what legal grounds do we process your data?

DELTA CRANES S.r.l. processes your personal information exclusively in the presence of at least one of the following conditions:

• You have freely given your consent for specific purposes (e.g., newsletter);
• The processing is necessary for the performance of a contract with you or for pre-contractual measures;
• There is a legal obligation to which we are subject;
• The processing is related to a task carried out in the public interest;
• There is a legitimate interest of the Controller or third parties, always balanced with your rights.

→ Your Rights under GDPR: you have full control

The European Regulation (GDPR) guarantees you full control over your information. At any time, you can contact us through our contact form to exercise the following rights:

• Access and Copy: Know if we have your data and receive a legible copy;
• Rectification: Request the update or correction of inaccurate data;
• Erasure (To be forgotten): Obtain the permanent removal of your personal data from our archives;
• Objection: Object to the processing of data, particularly for direct marketing purposes;
• Restriction: Ask to temporarily suspend the processing of your data;
• Portability: Receive your data in a structured format to transfer it to another operator;
• Withdrawal of Consent: Cancel at any time a previously provided consent.

Requests are always free of charge. We will reply to you as soon as possible and in any case within one month. You also have the right to lodge a formal complaint with the Data Protection Authority (Garante per la Protezione dei Dati Personali).

→ Additional legal notes (Defense, System Logs, Updates)

Legal Protection

Your personal data may be used by DELTA CRANES S.r.l. in court or in the preparatory stages to defend against improper use of the website or services by the user. We inform you that we may be obliged to transmit data upon explicit order of public authorities.

Maintenance Logs

For reasons related to server stability and ordinary maintenance, computer systems automatically record log files (network interactions that may also include connections' IP addresses).

Changes to this Policy

We reserve the right to periodically update this page to adapt it to new features or regulatory changes. You will always find the date of the last modification indicated at the bottom of the document.